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Account options and responsibilities

Agree whose account is used and how the work will be done.

Your service agreement identifies the account holder, operator, stock holder and payment recipient. Use your own account or request assessment for sales through an account operated by us. Available arrangements are confirmed after review.

Compare the two arrangements

ResponsibilityYour own accountAn account operated by us
Account and seller identityRecord your account and the actual selling entityIdentify the account operator, selling entity and authority to sell your items
PublishingConfirm the supported method; if you publish, we deliver ready-to-use listing contentProceed as agreed after reviewing the items and channel requirements
PermissionsAgree permissions for enquiries, offers, price changes, cancellations and refundsDefine what we may handle and what still needs your approval
Sales proceedsConfirm the channel payment recipient and how records are reconciled with youSpecify the payment recipient, platform deductions, refund reserves and conditions for paying you
End of serviceHand over item and order records and end access as agreedReconcile payments and arrange handover of active listings, open orders and physical stock

What our account arrangement means

Our account arrangement starts with assessing whether we can handle your items through an identified selling entity. It does not automatically include selling, renting or transferring an account, or accepting every category and location.

Our quote form does not collect passwords, verification codes or payment credentials. Necessary authorisation is arranged after the execution method and channel conditions are confirmed. If a method cannot be used, we revise the plan. Prepared content is not recorded as a published listing.

Stock and accounts can have different operators

If you hold the items, nominate a dispatch contact and keep stock information current. Warehouse fulfilment needs agreed instructions, packaging, shipping and a returns address. If we receive the items, item lists, storage, dispatch and return fees are agreed separately.

The account used for selling does not automatically determine who stores, dispatches or handles aftercare for the items. These responsibilities belong in the service agreement.

Before work starts

  • The selling entity and selected account arrangement.
  • Ownership, source, stock location and dispatch provider.
  • Permissions for publishing, offers, refunds and exceptions.
  • How platform charges, service fees and sales proceeds are handled.
  • How unsold items and open orders are handed over when service ends.

Your account questions

Can I enquire without an account?

Yes. Tell us your location, items and stock arrangements. Select an assessment for sales through our account arrangement, or ask for help choosing. Acceptance and the selling entity must be confirmed after review.

Do I have to give you my login?

Shared passwords are not the default method. Your quote defines the supported execution method, permissions and deliverables. Content preparation and direct publishing are separate scopes.

Who receives the payment?

This depends on the selling entity and channel payment arrangements. Before work starts, confirm the recipient, deductions, refunds and reconciliation process. An account option alone is not a payment agreement.

Discuss your account arrangement

Share your location, stock arrangements and whether you already have an account.

Check my account options